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Forced arbitration clauses are hidden in the fine print of various consumer contracts, which run the gamut from credit cards and cell phone contracts to nursing home care and employee contracts. Consumers and employees are often forced to sign these clauses in order to receive services or get hired. In the event of a dispute with the corporation, mandatory binding arbitration says that a consumer or an employee cannot take their case to court but instead to a private arbitration forum. Often times the company picks the arbiter who will decide the outcome. The consumer can never take legal action and forced arbitration applies even if a consumer is seriously injured by a product or service. Americans overwhelmingly disapprove of froced arbitration (81 percent) when presented with all the facts. |
| Read how Forced arbitration hurts nursing home residents like William Kurth » |
More Background
Jackson v. Rent-a-Center Press Kit
The Facts—Forced Arbitration
The Facts—Nursing Home Arbitration Preys on Vulnerable Seniors
Support Letter—Broad Support for the Arbitration Fairness Act
Support Letter Co-signers—Broad Support for the Fairness in Nursing Home Arbitration Act
Research
Nursing Home Statistics—Nursing Homes by the Numbers
Americans’ Opinions on Binding Mandatory Arbitration
Searle Institute Report Shows Mandatory Arbitration Favors Corporations Over Consumers
In Their Own Words
